Privacy Policy

1. Information We Collect

We may collect the following categories of information:

Personal Information You Provide

• Name
• Email address
• Phone number
• Business name
• Website URL
• Marketing or business information you voluntarily submit
• Any details you provide through forms, questionnaires, or call bookings

Information Collected Automatically

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Referring URLs
• Cookies and similar tracking technologies

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and communicate with you
• Schedule and confirm calls, appointments, or consultations
• Provide, operate, and improve our services
• Send follow-up emails, reminders, or service-related communications
• Deliver marketing, promotional, or remarketing communications
• Analyze site performance, user behavior, and advertising performance
• Protect against fraud, unauthorized access, or misuse of the website
• Comply with legal obligations

3. How We Collect Information

We may collect information when you:

• Visit our website
• Fill out a contact form or application
• Book a discovery call or consultation
• Communicate with us by email, phone, SMS, or other channels
• Interact with our ads, landing pages, or analytics tools

4. Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to understand website activity, improve user experience, and measure advertising performance.

These technologies may be used for purposes such as:

• Remembering user preferences
• Analyzing traffic and engagement
• Tracking conversions from advertising campaigns
• Supporting retargeting and remarketing efforts

You can control cookies through your browser settings. Disabling cookies may affect how parts of the site function.

5. Sharing of Information

We do not sell your personal information for cash.

We may share information with trusted third parties when necessary to operate our business, including:

• CRM, calendar, and appointment-booking platforms
• Email and SMS service providers
• Advertising and analytics platforms
• Website hosting and technical service providers
• Contractors, consultants, or service partners supporting delivery of services
• Legal or regulatory authorities when required by law

We may also disclose information if necessary to protect our rights, enforce our terms, investigate fraud, or respond to lawful requests.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining records, resolving disputes, and complying with legal obligations.

7. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have rights regarding the personal information we hold about you, which may include the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of certain marketing communications
• Request information about how your data is used

To exercise any of these rights, contact us using the contact details listed below.

9. Email and SMS Communications

If you submit your contact information, book a call, or otherwise engage with us, you may receive email, phone, or SMS communications related to your inquiry, appointment, services, or follow-up marketing.

You can opt out of promotional emails by using the unsubscribe link where available. For SMS, you may opt out by replying STOP where applicable.

10. Third-Party Links and Services

Our website may contain links to third-party websites, booking tools, embedded content, and external platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.

11. Children's Privacy

This website and our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this site, contact us and we will take reasonable steps to remove it.

12. State and International Privacy Disclosures

If you reside in a state or country with specific privacy rights, including but not limited to California or certain international jurisdictions, you may have additional rights under applicable law. Gray Solutions Group will honor legally required rights requests as applicable.

If you want this page tailored for a specific jurisdiction, you should have it reviewed and customized by legal counsel.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after updates are posted constitutes acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

Gray Solutions Group
Email: [email protected]
Address: 153 S End Rd Knotts Island NC 27950
Location: United States